One-Year Limited Warranty
Arcturus Labs, LLC warrants its products, including Magnifi and all components, to be free from defects in materials and workmanship for a period of one year from the original purchase date.
This warranty covers damage to products arising under normal use during the warranty period. It does not cover damage due to misuse or modification or cosmetic blemishes caused by regular wear-and-tear.
To be eligible for warranty coverage, products must be purchased from Arcturus Labs or an authorized Arcturus Labs retailer. Any product sold by the original purchaser to a third party will remain eligible for warranty coverage for the full one-year period after the original purchase.
To honor this warranty, Arcturus Labs, LLC must be notified of intent to return the defective product before the product is returned. Notification must be made within the one-year warranty period. Upon receiving notification, Arcturus Labs, LLC will issue a return authorization number, which must be included on the return shipping label. Arcturus Labs, LLC must receive the original proof of purchase prior to receiving the returned product. Eligible proof of purchase includes the order confirmation email, printed order details, or packing slip.
Arcturus Labs, LLC will cover return shipping expenses by providing a postage label to return the defective product. Upon receipt of the defective product, Arcturus Labs, LLC will either replace the defective product with an identical model, using new or refurbished parts, or issue a refund in the amount of the original purchase price.
Please note that Magnifi is not designed to protect devices from impact. Arcturus Labs, LLC is not responsible for any consequential damages, including those to digital or physical property, resulting from the use of Magnifi.
If you have any questions about our 60-day guarantee or one-year limited warranty, or to return a product covered by these policies, please contact us at firstname.lastname@example.org.