Return Policy

If you are unhappy with Magnifi's image performance for any reason, within 30 days after delivery, provide us via an email to attached photos showing that your phone is the correct model for your Magnifi and that your eyepiece falls within Magnifi's supported size range. We will then issue you a return authorization, including a return shipping address.

Following the return authorization, and upon receipt of the return of the complete unit in its original packaging, we will issue you a full refund for the original purchase price. Return shipping is the responsibility of the customer. Arcturus Labs is unable to accept responsibility for items lost in transit during return shipping, so we highly recommend that customers insure any return shipments.